Support form

Some issues may be answered by our documentation which you can find here. Please also check our system status page for any issues that may impact your work.


To best assist you with your support requests, please ensure to:

  • fill out this form as completely as you can.
  • include only one problem per submission. You’re welcome to submit multiple requests.
  • check you’re allocated a ticket number.
Each submission will:
  • Send a support ticket by email (to you & us) for tracking by our team.
  • Give an option to close your support request by email.

May be for Website, Sparkleshare, Sympa

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